Recipe for a happy print shop – part 3 of 8
One of the best things you can do to make your printing firm a happy place is to speak positive words of encouragement and hope to the people you work with.
If you’ll continually lift their spirit, you’ll soon observe them doing the same to each other… and to your customers.
In 1974, two years before my Grandpa Stevens died, he gave me a small paper bag filled with hundreds of brand-new uncirculated pennies. He told me I could learn a valuable lesson from those pennies if I would discipline myself to keep 10 of them in my left pants pocket every day. He explained that each day the 10 pennies in my pocket would serve as a reminder that I should bless 10 different people I come in contact with, by saying something positive or encouraging to each of them. Each time I said something “encouraging,” my grandpa told me to take one of the pennies out of my left pocket and put it in my right pocket. The goal was simple. At the end of the day, all 10 pennies should be in my right pocket.
Well… I could probably write a book about all the lessons I’ve learned from those 10 pennies, but I’ll only share one today. When my grandpa told me to move a penny each time I said something encouraging to another person, I remember thinking to myself, “That’ll be easy.” The truth is, encouraging 10 people a day is a lot more difficult than you imagine. Over the last 37 years, I haven’t always carried those 10 pennies my grandpa gave me in my pocket every day, but when I do, it serves to remind me that I need to be more positive and encouraging to the people around me.
The question is, what kind of person are you? Do your words discourage or encourage?
As the leader of your business, your family, or your circle of friends, are you doing enough to boost their energy and lift their spirits with your spoken words and daily comments? When you do this, you’ll not only feel more energized, but your printing firm will be more successful because people like to do business with positive thinking… and positive speaking… people.
Negative thinking and trash talking are contagious, and the world around us is full of it. But each of us can choose what kind of words come out of our mouth. We can help choose what kind of conversations happen in our business. Why not make a fresh commitment to yourself by choosing to speak more positive words of encouragement each day? If you do, I guarantee you will be happier, your coworkers will like you more — and your printing firm will become a happier and more positive place to visit.
And maybe, just maybe… you have room for 10 pennies in your left pocket after all.